Our icons and crosses are crafted using premium hardwood—either African Padauk or Black Walnut—paired with a high-quality certified icon print. We bond them with a strong archival adhesive, seal them under crystal-clear epoxy resin, and finish with a high-quality wood treatment wax oil for lasting beauty.

We select the hardwood to size, bond the icon print and let it dry for 24 hours, pour epoxy to cure for 2-3 days, then trim, sand, and finish with wax oil, curing another 3-4 days. Each icon takes an average of 8 days from start to finish.

Every icon is made one at a time, entirely by hand—from selecting and cutting the hardwood, bonding the icon print, pouring epoxy, to the final finish. No two are alike—each one is a unique, handcrafted piece.

Yes, the icons are actually even more vibrant and luminous in person. Photos and videos can only capture so much, and we’ve received numerous positive reviews from customers who’ve been delighted by how they look and feel in real life.

On average, it takes about 10 days to ship your order after we’ve received it. If there are any delays or a high order volume, the absolute maximum wait would be 3 weeks before it’s shipped.

For orders within Canada and the United States, shipping typically takes an average of 5 business days. For international orders overseas, it can sometimes take up to 2 weeks.

Yes! As soon as your icon is shipped and a shipping label is created, the tracking number will be added to your Shopify order. You’ll also receive an email notification with the tracking details once it’s on its way.

From the moment you take your icon out of the box, handle it with care and reverence, always with dry hands. Keep it away from direct sunlight or UV light, and avoid extreme temperature or humidity changes. Also, keep it away from liquids. With these steps, your icon will stay in great condition.

Yes, though not required, you can enhance it over time. To keep the epoxy glossy, you can occasionally use a polishing compound and gently buff it with a cloth. For the wood, if you'd like to refresh it, lightly sand the surface, smooth it, and reapply a stain of your choice. These steps aren’t necessary but can refresh its look over time.

With proper care, your icon is crafted to last a lifetime. The premium hardwood, archival bonding, and crystal-clear epoxy finish ensure that, when kept out of harsh conditions, it will remain beautiful for decades. It’s a piece meant to accompany you for many years to come.

Keep the icon out of direct sunlight or UV light, and avoid any liquids touching the wood—back or edges. Never place objects on the epoxy surface to prevent dents or scratches. If you’re moving it, cover the epoxy with something soft, like a towel or cloth, to protect it from scratches during transport.

We don’t offer returns or refunds simply due to dissatisfaction, as each icon is handcrafted and custom-made, often with unique dimensions and wood choices, making it difficult to resell. However, if your icon arrives damaged or defective, we will absolutely make it right. After discussing the situation, we can offer a full refund, send a replacement, or handle it appropriately based on the issue.